A distressed Mrs. P contacted our Admin Team on Friday to say her Mothers care package slot had been filled whilst she was in the hospital. The former Care Provider had not held the slot so Mrs P was ringing around to find a provider. She contacted RY, the Manager who  said she would arrange a Care Package with us. She visited the hospital that day with two full time care staff to meet Mrs P’s Mother. The carers spent time with Mum and they all got along so well that next day she discharged home.

Leave a comment