When considering using a Home care agency be sure to check out there credentials and whether they can manage your care as they say they can. It is said that the bigger a company the smaller the cog in the wheel and that is no different in the care industry.
Luckily over the last 20 years regulating bodies have been put in place to oversee service provision. The Care Quality Commission is the organisation that ensures care services are well led, efficient, caring, responsive and safe. Agency who have registered can be found on their website and will show rating scores.